Thank you for shopping at DulhansDiary. Below is our shipping policy, which applies to all orders placed on our website.

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Order Processing Time

• All orders are processed within 1–3 business days.

• Orders are not processed or shipped on weekends or holidays.

• Custom or pre-order items may require additional time. Any extended processing times will be clearly stated on the product page.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time by region:

• United States: 3-10 business days

• Canada: 3-10 business days

Please note: Delivery times are estimates and may vary due to customs delays, carrier issues, or high-volume periods.

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Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow 24–48 hours for tracking information to update.

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Shipping Restrictions

• We do not ship to P.O. boxes in certain countries.

• If your location is not available at checkout, please contact us.

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Incorrect or Incomplete Addresses

Please ensure your shipping address is correct.
We are not responsible for:

• Delays due to incorrect addresses

• Orders returned to us for address errors

If you need to correct your address, contact us within 12 hours of placing your order.

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Lost, Damaged, or Stolen Packages

DulhansDiary is not liable for:

• Packages marked as delivered but not received

• Any loss caused by the carrier

• Damage occurring during transit
  

• Transit Delays

If you receive a damaged item, contact us within 48 hours with photos.

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Customs, Duties & Taxes

International shipments may be subject to duties, taxes, or customs fees.
These charges are the customer’s responsibility and are not included in our product or shipping costs.

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Contact Us

If you have any questions regarding your shipment, please contact us at:

📩 info@dulhansdiary.com